Frequently Asked Questions

You can search for flights online. If your journey is complicated, you are travelling as a group, or you would rather speak to someone, contact our team and we will help you book.

Prices shown include taxes and airline charges for the passengers searched. Fares can change until payment is taken and tickets are issued, and we will tell you before you pay if a price has changed.

Yes. Use the Multi-City option in the flight search, or contact our team for routes that need several airlines or longer stopovers.

Online searches cover up to nine travellers. For larger groups, contact us so we can request group fares and coordinate the booking.

Openflys is a UK-based travel agency, registered in England and Wales with a registered office in London.

[CONFIRM] Add the business's ATOL / financial protection position here before launch.

No. We help with the application process, documents and appointments, but decisions are made by the relevant embassy, consulate or immigration authority.

Each traveller is responsible for holding a valid passport, visas and any other documents required for every country on their route. We are happy to point you to official guidance.

This depends on the fare rules of your ticket, which are shown before you book. Contact our team with your booking reference and we will explain your options and any fees.